Cloud-based recruitment and placement system
HOPS Labour Solutions Ltd. (HOPS) is a leading UK horticultural and agricultural recruitment specialist and temporary labour provider. HOPS required a cloud-based system to maintain details about farms, applicants, workers and recruiting agents. The system needed be accessible by HOPS users, farms, agents, applicants/workers and 3rd parties to view records of workers, to provide analysis and billing data and to manage the staffing requirements of the farms.
HOPS had previously commissioned a system which became integral to the company’s business processes, however the system’s inherent inflexibilities meant that a major update was long-overdue. The HOPS team therefore needed to find a solution partner with the skills to mitigate the risks associated with the re-development and migration of a business critical IT system.
The new portal uses a responsive web design approach to provide a high quality experience on virtually any screen size and platform. The portal enables farms to make workgroup requests, for HOPS to validate the request and then allocate placements to their international agents who provide the required workforce for the farms. Workers can view placements, and upload necessary documents via the system. The system therefore needed to support multiple access levels so a robust Role Based Access Control system was implemented. The portal also needed to be highly intuitive to users with limited IT literacy and English language skills. The reporting system has been extended with advanced data filtering and searching functionalities and the system is now GDPR compliant.
The project was characterised by a high degree of flexibility, co-operation and growing trust as the client evolved its ideas and goals during the design and development process. HOPS’ Financial Director commented, “Exploding Phone have developed and implemented an excellent solution for us in a relatively short period of time. Their team has consistently been helpful, professional and flexible. They have been a pleasure to work with throughout the process, and I would not hesitate to recommend them.”
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